RoomRack PMS delivers the tools you need to succeed, including:

RELIABLE CONNECTIVITY

RoomRack offers a cloud-based, state-of-the-art integrated Property Management System (PMS) with a mobile app, featuring seamless 2-way connectivity to the Revenue Manager and pricing system ensuring real-time updates, automating processes, improving efficiency and profitability.

SEAMLESS INTEGRATION

Our Property Management System (PMS) seamlessly integrates with essential hotel operations, simplifying tasks across the board.  From front-desk operations and back-office management to point-of-sale services, guest data handling, yield management, and housekeeping, RoomRack has you covered.

With a direct connection to the central reservation system, RoomRack streamlines bookings from your website and online travel agencies. 

ROOM INVENTORY MANAGEMENT

Our robust PMS offers real-time access to both current and upcoming inventory, allowing you to stay on top of availability. It automatically allocates rooms to guests and streamlines room changes, ensuring smooth operations and better guest experiences.

POINT-OF-SALE SERVICE

RoomRack PMS integrates seamlessly with third-party point-of-sale systems, enabling flexible payment processing and efficient billing. It also allows you to add charges for services such as gym access, spa treatments, or mini-bar items directly to the guest’s bill, providing a comprehensive billing solution.

RATE MANAGEMENT

Intuitive rate management is a must-have feature in any PMS. RoomRack PMS analyzes demand, competitor pricing, occupancy levels, and seasonal trends to suggest optimal room rates. Additionally, it empowers you to adjust rates at the front desk and ensure updates are reflected across all marketing channels.

DISTRIBUTION ACROSS CHANNELS

RoomRack PMS offers two-way integration with a channel manager, ensuring that rates and availability are automatically updated from your property management system to the channel manager. This integration allows seamless distribution across all sales channels and OTAs, ensuring consistency and efficiency.

CUSTOMER SUPPORT AND FEEDBACK

Effective communication with your guests is essential. RoomRack PMS includes built-in tools for automatic booking confirmations and cancellations via email or SMS, eliminating communication gaps and reducing the risk of human error.

CLOUD-BASED

As a cloud-based PMS, RoomRack boosts operational efficiency by consolidating all your data in one secure location. It streamlines processes and removes the need for additional hardware or software, offering flexibility and scalability for your business.

DATA ANALYTICS

RoomRack comprehensive PMS provides in-depth hotel data analysis, including insights into ROI, booking patterns, and customer behavior. This feature helps identify areas for improvement and empowers you with the information needed to make data-driven decisions.